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COVID-19 Care Options

Non-Emergency Virtual Care Options

If you believe you may have symptoms of COVID-19, you can schedule an immediate virtual visit with a Cone Health provider to discuss your next steps for care. A virtual visit can help to determine if you have risk factors that make you eligible for infusion or other COVID-19 treatments.

E-Visit

Feeling BadComplete a brief online questionnaire on MyChart and receive a care plan from an e-visit provider within 1 hour.

Available 8 a.m. - 8 p.m. Must be 18 or older.

Start an E-Visit

Video Visit

Virtual VisitsTalk with a Cone Health provider over secure video from your smart phone or mobile device to discuss your COVID-19 symptoms.

Available 8 a.m. - 8 p.m.

Schedule a video visit

Additional Care Options:

Note: COVID-19 testing is not available at primary care, urgent care or emergency locations. Learn about testing options.

When To Seek Emergency Care

You should seek immediate emergency care if you have any of these warning signs:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone

Treatment of COVID-19

If you test positive: Contact your Primary Care Provider or schedule a Virtual Urgent Care Visits to discuss COVID Therapy options with a provider. If your symptoms started less than 5 days ago, you may be eligible for Antiviral Therapy. Same-day Virtual Urgent Care Visits (no appointment needed) are available 365 days/year from 8A-8P.

Home Care for COVID-19

Many individuals with COVID-19 may have mild symptoms like the cold or the flu. Your Cone Health provider may recommend home care until the illness has passed.

  • Do not leave your home, except to get medical care. Do not visit public areas.
  • Let others that you have been in close contact with know that you have COVID-19.
  • Separate yourself from other people and animals in the home.
  • Stay hydrated and take over-the-counter medications to manage the symptoms.
  • Wear a facemask (only if sick and around other people).
  • Cover your coughs and sneezes.
  • Avoid sharing personal household items.
  • Monitor your symptoms.
    • Seek prompt medical attention if your illness is worsening. (e.g. difficulty breathing)
    • Before seeking care, call your healthcare provider to let them know you have or are being evaluated for COVID-19.

Outpatient COVID-19 Treatment

Individuals with COVID-19 symptoms may receive COVID-19 care at all of the Cone Health outpatient clinics.  Additionally, information has been shared with our local community providers to ensure the best possible COVID-19 care. Providers may place orders through the Cone Health Link Electronic Medical Record or by faxing a completed order sheet to our infusion center at West Market Street. For further information, please contact your provider.