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Neonatal Intensive Care Visiting Hours & Policies

Help us keep our youngest and most fragile patients healthy by following our guidelines for visitation and infection prevention.

Parents are part of their baby’s Cone Health care team and are welcome in the neonatal intensive care unit anytime. Parents are not considered visitors.

NICU Visiting Hours

Visitation is restricted due to COVID-19. Please refer to our current visitor guidelines.

NICU Safety & Security

For the safety of our patients, all Cone Health neonatal intensive care units are locked 24/7. To request entry, ring the bell outside the door.

Latex balloons are not allowed in neonatal intensive care units or any other maternity areas in Cone Health hospitals.

Help Prevent Infection

To help prevent disease from being introduced to this special unit of the hospital:

  • Wash or sanitize your hands and forearms as you enter the NICU and anytime you touch your hair, face, purse, camera or phone
  • Remove all jewelry from your hands and arms before handling a baby
  • If you wear artificial nails, take extra care to sanitize the nail area and wear gloves when handling a baby
  • If you’re visiting twins or triplets, wash your hands between handling each infant